Frequently Asked Questions.
Got Questions? We’re Here To Help.
We’ve gathered answers to our most frequently asked questions below.
If you’re looking for guidance on how to use your healing crystal bracelet, you’re in the right place.
Still need assistance? Reach out to us at support@daretomystic.com
We’re available Monday to Friday, 9 AM to 5 PM (PST), and happy to help!
Order and Payments
Once an order is placed, it begins processing quickly — so we’re unable to modify or cancel it. However, once you receive your item, returns are easy. For additional information, please email us support@daretomystic.com
We accept secure payments via major credit and debit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Shop Pay.
All payments are encrypted and processed through secure checkout systems to protect your information. We do not store your payment details.
Once your order is placed, you’ll receive a confirmation email within a few minutes. This email includes your order number, a summary of the items purchased, and shipping details.
If you haven’t received the email after 10–15 minutes, please check your spam or promotions folder, verify that you entered the correct email address at checkout, or contact us at support@daretomystic.com so we can help confirm your order.
Yes, we are required by law to collect sales tax in certain regions. Sales tax is calculated based on your shipping address and will be clearly displayed before you complete your purchase.
International orders may be subject to additional duties or import taxes depending on local laws. These fees are the responsibility of the customer.
All prices on our site are listed in USD (United States Dollars).
If you are shopping from outside the U.S., your payment provider may convert the amount into your local currency at their own exchange rate and may apply a foreign transaction fee. Please check with your bank or payment provider for details.
Yes! We occasionally offer special promotions, seasonal discounts, or exclusive codes through our email newsletter, Instagram, and other social channels. Be sure to sign up for our newsletter so you never miss a deal on our premium healing crystal bracelets!
Please note that only one promo code can be applied per order, and codes must be entered during checkout—we’re unable to apply them retroactively. Some codes may also have expiration dates or restrictions, such as being invalid on sale items.
To ensure the security of your purchase and help prevent fraud, some orders may be selected for manual verification. This can happen due to reasons such as mismatched billing and shipping addresses, high-value orders, or unusual activity flagged by our payment processor.
If your order is flagged, our team will reach out via email within 24 hours to confirm some details before processing your order. Your cooperation helps us keep our platform safe for all customers.
Shipping & Delivery
Shipping costs are calculated at checkout based on your shipping address and selected delivery method.
We occasionally offer free shipping promotions — be sure to subscribe to our newsletter or follow us on social media to stay updated on offers, including discounts on our healing crystal bracelets!
Orders typically take 1–3 business days to process before they are shipped out. You’ll receive a shipping confirmation email with tracking information as soon as your order leaves our studio.
Note: Orders placed during holidays or special launches may experience slight delays.
Delivery time depends on your location and the shipping method you choose:
• Standard U.S. shipping typically takes 3–7 business days after dispatch.
• Express U.S. shipping typically takes 2–3 business days after dispatch.
• International shipping usually takes 7–21 business days, depending on your location and customs clearance times.
Please note: Shipping times are estimated and may be affected by external factors such as weather, customs clearance, or carrier delays.
While we strive to deliver your package as quickly as possible, delays may occasionally occur due to carrier service disruptions, severe weather conditions, customs processing for international orders, or peak seasonal demand.
If your order is significantly delayed, feel free to reach out to support@daretomystic.com and we’ll assist you right away.
This means we’ve packed your order and a tracking number has been generated — but the package hasn’t been scanned by the shipping carrier yet.
Please allow 24–48 hours for tracking updates to appear after receiving your shipping confirmation.
If your package was returned to us, it may be due to an incorrect or incomplete address, or a failed delivery attempt.
Once the package arrives back at our studio, we’ll contact you via email to confirm the next steps — whether you’d prefer a reshipment (additional shipping fees may apply) or a refund.
To prevent this in the future, please double-check your shipping address before placing your order.
For international orders, delivery typically takes 7–21 business days depending on your country. Please note that import duties, taxes, or customs fees may apply and are the customer’s responsibility. Some destinations may also experience longer customs processing times.
If you’re unsure whether we ship to your region or have a question about international delivery, just email us at support@daretomystic.com — we’re happy to help!
Returns & Refunds
We accept returns within 14 calendar days of delivery, provided that the item is unused, in its original condition, and includes all packaging and tags. A valid order number or receipt must also be provided.
Please note that personalized or custom-made products (such as engraved pieces) and final sale items clearly marked as “non-returnable” are not eligible for return.
To request a return, please email support@daretomystic.com within 14 days of receiving your order. Be sure to include your order number, clear photos or a video showing the item’s condition, and a brief reason for the return.
Our team will get back to you within 1–2 business days with further instructions and a Return Merchandise Authorization (RMA) code.
Once your return is approved, you will receive a Return Merchandise Authorization (RMA) code and our return address. Please ensure the item is carefully packaged to prevent damage, use a trackable shipping service (such as USPS, UPS, or FedEx), and clearly write your RMA code on the outside of the package.
Return Shipping Fee:
A flat $8 USD will be deducted from your refund to cover part of the return handling and restocking cost.
Once we receive your returned item, it will be inspected within 5 business days. If the return is approved, a refund will be issued to your original payment method within 14 business days. The refund will include the product cost and any applicable taxes, but does not cover the $8 return shipping fee.
If your return does not meet the eligibility criteria, we will contact you. You may choose to have the item returned to you, but additional shipping fees will apply.
We’re so sorry if you received a defective or incorrect item. Please contact us within 3 days of delivery so we can make it right. For these exceptions, we will fully cover the return shipping cost. You may choose either a replacement or a full refund.
We are unable to accept returns under the following conditions:
- Items that are worn or damaged (not due to shipping)
- Items with scents (such as perfume or smoke) or visible signs of wear
- Items damaged by improper care, including exposure to water, sweat, or chemicals
- Return requests made after 14 calendar days from delivery
- Packages lost without a valid tracking number
Once your refund is processed, the time it takes to appear in your account may vary by payment method:
- Credit/Debit Cards (Visa, MasterCard, American Express): 3–10 business days
- PayPal: 3–10 business days
- Apple Pay & Shop Pay: 2–5 business days
Please note: Actual processing time may vary depending on your bank or payment provider.
Crystal FAQs
Let your intuition guide you — the crystal you’re most drawn to is often the one you need most. If you’re choosing a healing crystal bracelet, you can also consider:
- Your intention or healing goal (e.g., love, wealth, Physical Wellness)
- The properties of each crystal (check our product descriptions for guidance)
- Your constellations and Wu Xing
When your crystal arrives, take a moment to connect with it.
We recommend:
- Gently cleansing it
- Holding it in your hand and expressing gratitude
- Setting a clear intention for its purpose in your life
Crystals naturally absorb and hold energy, so regular cleansing helps them stay clear, balanced, and aligned with your intentions.This is especially important when working with a healing crystal bracelet, as it stays close to your energy field throughout the day.Here are some gentle and effective ways to cleanse your crystals:
- Moonlight: Place them under the light of the full moon overnight to naturally recharge their energy.
- Selenite or cleansing stones: Lay your crystals on a selenite slab or next to other high-vibration cleansing stones.
- Sound: Use the vibration of singing bowls, bells, or tuning forks to clear stagnant energy.
- Smoke: Gently pass them through the smoke of sage, palo santo, or other purifying herbs.
- Visualization: Hold the crystal in your hand and imagine a stream of white or golden light washing over it, clearing away any residual energy.
Important: Avoid using water to cleanse soft or porous stones like selenite, malachite, or lapis lazuli, as it may cause damage.
Setting an intention is like giving your crystal a job. Try this:
- Find a quiet space and hold the crystal in your hand
- Take a few deep breaths and focus on your goal
- Silently or aloud, say your intention clearly (e.g., “I invite calm and balance into my life.”)
- Visualize the energy of that intention flowing into the crystal
There’s no single “right” way to use a crystal—trust what feels natural to you. Here are some popular and meaningful ways to invite its energy into your daily life:
- Wear it as jewelry to keep its supportive energy close throughout the day
- Place it on your desk, altar, or bedside to create a calming, intentional space
- Meditate or do breathwork with it, holding the crystal or placing it on your body
- Carry it in your pocket or bag as a quiet reminder of your intention
Use it in energy healing rituals or chakra layouts to support balance and flow. Let your intuition guide you—your relationship with the crystal is uniquely yours.
Activation is about awakening the crystal’s energy and aligning it with your own. Try one or more of these methods:
- Breathe with it: Hold it in your palm, close your eyes, and take several deep breaths while focusing on your intention.
- Speak to it: Use affirmations or intentions to tell the crystal what ou’d like it to help you with.
- Place it on your heart or third eye: Let it tune into your energy for a few minutes in silence.
Sometimes the effects of a crystal can be subtle or take time to unfold. If you’re not feeling a connection, try giving it a gentle cleanse, resetting or clarifying your intention, or spending time with it in a calm, mindful state. Remember: healing isn’t always linear, and growth can happen quietly. If you still feel disconnected, it might simply not be the right crystal for you at this moment — and that’s perfectly okay.
Trust your intuition, stay open, and explore what truly resonates with you.
Absolutely! We’re happy to help. Just email us at support@daretomystic.com with the following:
- Clear, well-lit photos of your crystal from different angles
- Any packaging, product name, or order info (if available)
We’ll do our best to help you identify your crystal and provide any insights we can.
Yes! Many crystals work beautifully together and can even enhance each other’s effects.
You can try:
- Creating a crystal grid to amplify specific intentions
- Layering different bracelets or pendants for combined energetic support
- Grouping stones with similar energies—for example, calming crystals like amethyst, rose quartz, and blue lace agate pair wonderfully
Just be mindful of your intention and how the combinations make you feel. Your intuition is your best guide when working with multiple crystals.
Yes! Each crystal carries a unique vibrational frequency based on its structure, color, and mineral composition.
These frequencies interact with our own energy field, helping to bring alignment, focus, or healing depending on your intention.
We share insights regularly through:
- Our Instagram (@daretomystic)
- Our upcoming Crystal Journal(blog)
- Email tips and seasonal crystal guides
Subscribe to our newsletter or follow us for inspiration, crystal education, and ritual ideas!
Crystals can be wonderful tools for children to explore mindfulness, emotional balance, and connection to nature. However, we strongly recommend adult supervision, especially for children under 6, as crystal jewelry may contain small parts or elastic cords that pose a choking or entanglement risk.
For pets, please keep all crystals and crystal jewelry out of reach. Some stones can be toxic if ingested or may cause internal harm if chewed or swallowed. While crystals bring beauty and energy into our lives, safety always comes first — for every member of your family.
Yes — while crystals can offer emotional and spiritual support, they are not a substitute for medical or psychological treatment. Please keep the following in mind:
- Pregnant individuals and those recovering from surgery: We recommend consulting with a medical professional before wearing or using crystal products.including healing crystal bracelets.
- Sensitive individuals: If you experience any physical discomfort or unusual reactions after wearing a healing crystal bracelet, please remove it immediately and observe your condition.
- Mental health support: Our products are intended as accessories and tools for mindfulness. They are notmedical devices and should not replace professional treatment. If you are experiencing severe anxiety, depression, insomnia, or other psychological conditions, we encourage you to seek help from a licensed mental health professional.
Your well-being always comes first — please use our products responsibly and with self-awareness. Crystals are personal and intuitive tools. We encourage mindful use and self-compassion when incorporating them into your wellness routine.
Absolutely! Healing Crystal bracelets make thoughtful and meaningful gifts for birthdays, holidays, milestones, or just because. At checkout, you can:
- Select gift wrapping to make your present extra special
- Include a personalized message to be printed and included with the package
- Rest assured — we never include prices or receipts in gift shipments, so it’s ready to be gifted straight out of the box
Each bracelet comes with a care guide and optional intention-setting instructions, making it a heartfelt and intentional gift for someone you care about.
Jewelry Care Guide
Each piece of our jewelry — especially your healing crystal bracelet — is thoughtfully handcrafted and deserves gentle care to maintain both its physical beauty and energetic quality. Here’s how to keep your pieces shining and strong:
Our pieces are not waterproof, so we recommend removing your jewelry before showering, bathing, swimming, using a sauna, or during intense physical activity. Exposure to water or moisture can weaken the string and may cause natural materials to fade or deteriorate over time.
To preserve the beauty of your jewelry, avoid exposing it to perfumes, lotions, hand sanitizers, hairspray, or household cleaners. These substances can dull metal accents and may alter the surface of delicate crystals over time.
While sunlight can energize some crystals, prolonged exposure may cause fading or discoloration—especially for sensitive stones like amethyst, rose quartz, and fluorite. We recommend brief sunlight charging, but avoid leaving your piece in direct sunlight for extended periods to protect its natural color and integrity.
To prevent breakage or tangling, we recommend removing your jewelry before going to bed. Crystal beads and elastic cords are delicate, and may wear down over time due to repeated pressure or friction during sleep.
Store your jewelry in a soft pouch or a separate compartment to prevent scratches, tangles, or unwanted energy mixing with other stones. If possible, keep your pieces in a cool, dry place, away from direct sunlight or heat to preserve their quality and vibration.
Just like you, your crystals need rest and energetic clearing from time to time. To keep their vibrations pure, cleanse your piece regularly using moonlight, selenite plates, gentle sound baths, or smoke from sage or palo santo. Avoid using salt or water methods unless you’re certain your crystals are safe for those treatments, as some stones are too delicate for them.
If your bracelet ever breaks from regular wear, don’t worry — it might simply be a sign that your crystal’s purpose has been fulfilled. However, if you’d like to repair or restring it, feel free to contact us at support@daretomystic.com and we’ll be happy to guide you through your options.
Time-Engraved Collection: How to Use the Guidebook
Each piece from our Time-Engraved Collection is not only jewelry, but also a tool for intuitive reflection. Whether you’re new to working with a healing crystal bracelet or deepening your personal ritual, follow these steps to explore its full meaning:
Each bracelet features 12 engraved crystal beads, marked with Roman numerals I–XII, along with blank decorative beads. The numbered beads are the key to receiving your message.
Before using the healing crystal bracelet, take a moment to formulate a clear question or reflect on a situation for which you seek insight or guidance. This intention-setting process helps align the bracelet’s energy with your personal journey.
- Gently rotate the bracelet and let your finger land on a bead.
- If it has a Roman numeral, note the number.
- If it’s blank, continue until you land on a numbered bead.
- Repeat to select a second number.
- Important: Record the numbers in the order you received them — reversing the sequence may change the meaning.
- Open the Time-Engraved guidebook and find the section that matches your two selected numbers in order.
- Read and reflect on the message — consider how it relates to your question or emotional state.
By following these steps, you can receive insights that are personal, intentional, and aligned with your moment of reflection.
Still Have Questions?
If you couldn’t find the answer you were looking for, or need help with an order, we’re always here to support you. Just reach out to our customer care team at support@daretomystic.com — we’re available Monday through Friday, 9 AM to 5 PM (PST).
Thank you for being part of the Dare to Mystic community. We’re honored to accompany you on your crystal journey— whether you’re exploring your first healing crystal bracelet or expanding your collection and we’re committed to making every step, from browsing to unboxing, smooth, joyful, and meaningful.
Ready to explore more?
Browse our full collection — made to inspire intention, balance, and daily connection.